Privacy Policy

We may collect information that you provide when creating an account, purchasing services, contacting support, or otherwise interacting with us. This may include your name, email address, billing information, contact details, account credentials, and other information necessary to provide our services.

When you create or maintain a Furrow Host account, we may collect information associated with your account, including your registered email address, account identifiers, service details, and account preferences.

When you access our website or services, certain technical information may be collected automatically. This may include your IP address, browser type, operating system, device information, pages visited, referring pages, access times, and general diagnostic information.

When you use our hosting services, we may process information necessary to operate, maintain, secure, and troubleshoot your service, including server identifiers, resource usage, connection information, logs, and technical configuration information.

We use collected information to create and manage accounts, provision hosting services, process orders, provide customer support, and operate the services requested by you.

We may use your contact information to send service-related communications, including account notices, billing notifications, security alerts, maintenance information, and responses to support requests.

We may process technical and account information to detect, prevent, investigate, and respond to fraud, abuse, security incidents, unauthorized access, attacks, and violations of our Terms of Service.

We may use technical and aggregated information to monitor performance, diagnose problems, improve reliability, develop features, and improve the overall quality of our website and services.

We may process or disclose information where reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or lawful requests from competent authorities.

You are responsible for providing accurate and up-to-date information when creating and maintaining your account.

We may retain account and transaction information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and satisfy applicable legal or accounting requirements.

Payment transactions may be processed by third-party payment processors. Furrow Host does not intentionally store complete payment card numbers or security codes unless explicitly stated otherwise. Payment providers may collect and process payment information under their own privacy policies.

Our hosting infrastructure may process technical information generated through the operation of your server, including connection information, resource usage, system logs, service status, and other information required to operate and secure the hosting environment.

Customers are responsible for the content and data they upload, transmit, store, or otherwise process through their hosting services. Furrow Host does not claim ownership of customer content.

We may access or process customer data where reasonably necessary to provide technical support, investigate security incidents, prevent abuse, maintain infrastructure, comply with legal obligations, or enforce our Terms of Service.

Our website may use cookies, local storage, session technologies, or similar mechanisms to maintain sessions, remember preferences, improve functionality, and help secure user accounts.

Some third-party services integrated into our website may also use cookies or similar technologies. Their use of such technologies is governed by the respective third party's policies.

You may be able to control or disable certain cookies through your browser settings. Disabling necessary cookies may affect the functionality of some parts of our website.

Payments may be handled by external payment processors or financial service providers. Depending on the payment method used, those providers may collect payment and transaction information directly.

We may receive limited transaction information from payment providers, such as transaction status, payment reference, amount, currency, and other information required to confirm and manage a transaction.

Furrow Host is not responsible for the privacy practices of independent payment providers. You should review the applicable provider's privacy policy before using its services.

We may share information with trusted service providers that assist us with infrastructure, hosting, payment processing, email delivery, security, analytics, customer support, or other business operations.

We may disclose information when required or permitted by applicable law, including in response to valid legal requests, court orders, governmental requests, or law-enforcement processes.

We may disclose information when reasonably necessary to protect the rights, property, security, users, infrastructure, or services of Furrow Host or others.

If Furrow Host is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining accounts, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

Different categories of information may be retained for different periods depending on their purpose, sensitivity, operational requirements, and applicable legal or regulatory obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to technical and legal requirements.

Furrow Host takes reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

Security measures may include access controls, authentication, monitoring, encryption where appropriate, infrastructure protections, and other safeguards appropriate to the nature of the information.

No method of transmission, storage, or electronic security can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.

Customers are responsible for maintaining the security of their account credentials and should immediately notify Furrow Host if they suspect unauthorized access to their account.

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, or other applicable rights.

You may contact us to request correction of inaccurate account information or to ask questions about how your information is processed.

Certain information may need to be retained where required for legal, security, accounting, fraud-prevention, or other legitimate purposes.

Requests relating to personal information may be subject to reasonable verification requirements to protect the security and privacy of the account holder.

Our services are not intended to be used by individuals who are not legally permitted to enter into an agreement for the services under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable privacy laws. If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

Our website and services may contain links to or integrations with third-party websites, platforms, payment providers, communication services, analytics providers, or other external services.

Third-party services operate independently from Furrow Host and may have their own privacy policies and terms. We encourage you to review those policies before providing information to third parties.

Furrow Host is not responsible for the privacy practices, security, or content of third-party services that we do not control.

Depending on the infrastructure and service providers used to operate our services, information may be processed or stored in locations outside your state, territory, or country.

Where applicable, we will take reasonable steps to ensure that international processing of personal information is carried out in accordance with applicable legal requirements.

Furrow Host may update this Privacy Policy from time to time to reflect changes to our services, technologies, business practices, or legal requirements.

When changes are made, the updated Effective Date will be displayed at the beginning of this Policy. We encourage you to periodically review this page for the latest version.

Your continued use of our website or services after an updated Privacy Policy is published may constitute acknowledgment of the updated Policy, to the extent permitted by applicable law.